José Fernando da Costa Oliveira Full Professor at the Faculty of Engineering of the University of Porto European Journal of Operational Research Head of the De
Mirella Kleijnen Full Professor Journal of Business Research Mirella Kleijnen is Professor of Customer Experience Management at the Marketing Department of the
John Cadogan Full Professor of Marketing International Marketing Review Editor-in-Chief of the International Marketing Review (since 2014). Sits on the editor
Iscte – University Institute of Lisbon
Building 4 (CVTT), 1st Floor, Room 124
Avenida das Forças Armadas, 40
1649-026 Lisboa
